Top tips for successful debt collection using the telephone

Complimentary Course for all our DPP Skillnet Members 12th July 2019 “Overcome reluctance, build confidence & collect cash over the telephone” Who Should Attend this Workshop: This practical and interactive half day seminar is geared to al staff who are involved in credit control and cash collection and want to improve or refresh their skills using the telephone from customers …

Sign Makers Course for Beginners

September 2019 Sign Makers Course How can you acquire more customers, keep them coming back or use your materials in the most efficient way?  And how can you really make money in the signage industry? This hands-on course combines first-rate advice from industry experts who will help you to speed up your production.  The course runs over 3 days (10th, 17 & 24 September) followed by a final assessment day …

Sustainable Design : Waste not Want not

Ireland generates 587kg of waste per person per year. Well above European average! According to the Environmental Protection Agency (EPA) the total amount of waste generated in Ireland (industrial, commercial, household) at the last survey ‘was 19.8 Million tonnes, which is equivalent to 4.3 tonnes per person.’  With all our data relating to waste, the environmental impact of current consumer …

How do I balance study with a full time job and still have a life?

Get the qualifications you deserve.

It is true that it is no joke taking on additional study while working full time and trying to have a life but it can be done with a little preparation and effort you can have the best of all worlds and a qualification in one year.  It is a very achievable goal to set yourself. So what are you …

Learn more about our Masters in Professional Practice

GDPR is still a headline item

Training your staff is vital! We have a two tiered approach to GDPR training. The first an introduction for all staff that handle any form of data and the second a programme for managers who will have to ensure your organisations compliance. We will provide up to 20 employee registrations with every manager licence purchased. Additional registrations can be purchased …

Employee Retention

We’ve just come through a major recession, where employee mobility was low, and employers could pick and choose from a huge talent pool when – and if – any positions opened up within their firms. Employees were ‘stuck’ in many ways – stuck in the same role with no promotion or advancement opportunities as most companies were in survival mode; …