Top tips for successful debt collection using the telephone

Complimentary Course for all our DPP Skillnet Members 12th July 2019 “Overcome reluctance, build confidence & collect cash over the telephone” Who Should Attend this Workshop: This practical and interactive half day seminar is geared to al staff who are involved in credit control and cash collection and want to improve or refresh their skills using the telephone from customers …

Sign Makers Course for Beginners

September 2019 Sign Makers Course How can you acquire more customers, keep them coming back or use your materials in the most efficient way?  And how can you really make money in the signage industry? This hands-on course combines first-rate advice from industry experts who will help you to speed up your production.  The course runs over 3 days (10th, 17 & 24 September) followed by a final assessment day …

Sustainable Design : Waste not Want not

Ireland generates 587kg of waste per person per year. Well above European average! According to the Environmental Protection Agency (EPA) the total amount of waste generated in Ireland (industrial, commercial, household) at the last survey ‘was 19.8 Million tonnes, which is equivalent to 4.3 tonnes per person.’  With all our data relating to waste, the environmental impact of current consumer …

Strategy and training

Knowing What Not To Do: Why Strategy is Important to Irish SMEs All businesses large and small have goals, either explicit in a mission statement, or implicit in the minds of the management and the focus of teams. Often the vision or goals are to do with how the company envisages business developing or growing to new markets; maximising sales …